Privacy Policy

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, and account credentials
• Health Information: Medical history, symptoms, genetic data, and health records you choose to share
• Usage Data: How you interact with our platform, search queries, and feature usage
• Device Information: IP address, browser type, operating system, and device identifiers

We implement industry-leading security measures:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict role-based access controls and multi-factor authentication
• HIPAA Compliance: Full compliance with HIPAA privacy and security rules
• Regular Audits: Third-party security audits and penetration testing
• Data Minimization: We only collect and retain data necessary for our services

We use your information to:

• Provide personalized healthcare guidance and AI-powered insights
• Improve our services and develop new features
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulatory requirements

We do not sell your personal information. We may share information only in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Healthcare Providers: With your designated healthcare team when authorized
• Research Partners: Anonymized, aggregated data for medical research (opt-in only)
• Service Providers: Trusted third parties who help us operate our platform
• Legal Requirements: When required by law or to protect rights and safety

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Port: Export your data in a machine-readable format
• Restrict: Limit how we process your information
• Object: Opt out of certain data processing activities

To exercise these rights, contact us at privacy@caregene.ai