Back to home
Legal Terms

Terms of Service

Important Medical Disclaimer

Caregene AI provides informational support and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for medical decisions.

Acceptance of Terms

By accessing or using Caregene AI's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms apply to all users, including families, healthcare providers, researchers, and enterprise customers.

Service Description

Caregene AI provides:

  • AI-powered healthcare guidance and information
  • Genetic health tracking and analysis tools
  • Research platform for medical professionals
  • Care coordination and family support features
  • Educational resources about rare genetic conditions

User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service only for lawful purposes
  • Respect the privacy and rights of other users
  • Not attempt to reverse engineer or compromise our systems
  • Comply with all applicable laws and regulations

Medical Information Disclaimer

Caregene AI is not a medical device and does not provide medical advice. Our AI-powered insights are for informational purposes only and should not replace professional medical consultation.

  • Always consult healthcare professionals for medical decisions
  • Do not delay seeking medical care based on our information
  • In emergencies, contact emergency services immediately
  • Our service is not intended to diagnose, treat, cure, or prevent any disease

Intellectual Property

Caregene AI and its licensors own all rights to the service, including software, algorithms, content, and trademarks. You retain ownership of your personal data and content you upload.

By using our service, you grant us a limited license to use your data to provide and improve our services, subject to our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Caregene AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Our total liability for any claims shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we will delete your personal data according to our Privacy Policy, except as required by law.

Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact:

Legal Department

Email: legal@caregene.ai

Phone: 1-800-CAREGENE

Address: 123 Innovation Drive, Boston, MA 02115