Back to home

    Settings & Help

    Manage your account preferences and get the support you need

    Account Settings

    Profile Information
    Update your personal information and preferences
    Theme Preferences
    Choose your preferred theme for the interface

    Automatically matches your device settings

    Notifications
    Choose what notifications you'd like to receive

    Health Reminders

    Get reminders for medications and appointments

    Research Updates

    Receive updates on relevant research findings

    Community Messages

    Get notified about community discussions

    Privacy & Security
    Manage your privacy preferences and data security

    Data Sharing for Research

    Help improve care for others (anonymized)

    Profile Visibility

    Allow others in community to see your profile

    Contact Support

    Medical Emergency

    For urgent medical questions or emergencies, please contact your healthcare provider immediately or call emergency services (911). Caregene AI provides informational support and is not a substitute for professional medical advice.

    Get in Touch
    Send us a message and we'll get back to you as soon as possible

    Quick Help

    Family Support

    families@caregene.ai

    Response within 4 hours

    1-800-CAREGENE

    Mon-Fri 8AM-8PM EST

    Technical Support

    support@caregene.ai

    Response within 2 hours

    Business Hours

    Mon-Fri 9AM-6PM EST

    Resources
    Help DocumentationCommunity SupportPrivacy PolicyTerms of Service
    Common Questions

    How do I update my profile?

    Use the Profile Information section above to update your details.

    Is my data secure?

    Yes, we're HIPAA compliant with enterprise-grade security.

    How do I delete my account?

    Use the "Delete Account" button in Privacy & Security settings.